1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Young Healthwatch Northamptonshire and National Citizen Service visit to Elm Bank Care Home, Kettering

    Report -

    In July 2018, 15 young people completing the National Citizenship Service (NCS) scheme visited Elm Bank Care Home, in Kettering Northamptonshire.

  3. Annual Report 2016-17

    Report -

    Last year was another busy year for Healthwatch Northamptonshire! You can read all about it in our Annual Report 2016/17.

  4. Domiciliary Care Lay Monitoring Pilot Project Report

    Report -

    Healthwatch Northamptonshire has been working in partnership with Northamptonshire County Council on a pilot project to monitor the quality of home (domiciliary) care services.

  5. Care Home Visit Reports

    Report -

    View our predecessor, Northamptonshire LINk’s Care Homes Visit Reports – Looking at the quality of life, the residents’ experience

  6. Tips for choosing a care home

    Advice and Information -

    Finding a suitable care home for you or a loved one can be difficult. Healthwatch England has pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

  7. Quick poll results - Three-quarters of you would like to be involved in producing your care plan

    Report -

    Our June 2018 quick poll asked you about how you want to be involved in planning for your care as you get older.

  8. Free guides available to support the health and wellbeing of carers

    Advice and Information -

    NHS England has co-produced a free guide that provide older people with practical advice to support healthy caring.

  9. Healthwatch Northamptonshire Visit to St Andrew’s Healthcare

    News -

    Healthwatch Northamptonshire visited St Andrew’s Healthcare last week to meet with their CEO, Katie Fisher, senior managers and take a tour of some of the facilities and the grounds.

  10. Joint Community Engagement Event – 2 May 2019

    News -

    To inform future changes in the health and care system in the county, Connected Together CIC, Healthwatch Northamptonshire and Northamptonshire Health and Care Partnership (NHCP), held a successful community engagement event with around 90 attendees.

  11. Our Volunteer roles

    Report -

    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.

  12. Finding out more about Continuing Health Care

    Advice and Information -

    Continuing Health Care is social care arranged and funded by the NHS for people who have been assessed as needing care to manage a health problem.

  13. Information on Coronavirus

    Advice and Information -

    Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus.

  14. Coronavirus: Advice from other organisations

    Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.

  15. Healthwatch Northamptonshire’s support for health and care services and the people using them during the pandemic

    News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.

  16. Coronavirus: Local services and updates

    Advice and Information -

    The links on this page are to help you find information about local services and updates relating to coronavirus all in one place.

  17. Planning care at the end of life

    Advice and Information -

    With the current coronavirus pandemic, it’s important that you and your loved ones discuss your preferences for end of life care. This is especially important if you have been identified as high risk of severe illness if you catch COVID-19.

  18. Continue to seek medical help for serious conditions during the COVID-19 pandemic

    Advice and Information -

    The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, but you should still seek help if you have a serious health condition or concerning symptoms.

  19. Share your experience of health and social care services during the COVID-19 pandemic so we can help services better help you

    News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.

  20. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.

  21. Enter and View Reports - Residential and Nursing Homes

    Report -

    Healthwatch Northamptonshire reports on its Enter and View visits to residential and nursing homes

  22. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  23. COVID-19: What you need to know when visiting a care home

    Advice and Information -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  24. Northamptonshire Adult Social Services Independent Service User Survey Report

    Report -

    Last year Northamptonshire County Council commissioned us to find out what changes are needed in the way they provide adult social care.

  25. The future of health and social care in Northamptonshire workshop report

    Report -

    On the 14 May 2015 Healthwatch Northamptonshire invited the heads of the local health and social care providers to a workshop to discuss the future of health and social care in Northamptonshire.

  26. Are you accessible for people with any level of hearing loss?

    Advice and Information -

    Deafconnect is the only charity in Northamptonshire supporting deaf people of all ages. They are continuing to provide support and services throughout the Covid-19 pandemic.

  27. Care Quality Commission

    Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.

  28. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  29. Care Choices

    Advice and Information -

    Need to know more about care and care services in Northamptonshire? Care providers and care homes in the county are listed in the Northamptonshire Care Services Directory.

  30. Call Care

    Advice and Information -

    Call Care supports individuals and their family in maintaining a healthy, safe and independent life in their own home.

  31. Elderly Care: A Guide for Families New to Caring

    Advice and Information -

    SuperCarers (a UK organisation that helps families find the best possible elderly care option) has created a guide for families new to caring for elderly loved ones.

  32. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  33. Tell us about your experiences with the Corby Urgent Care Centre (CUCC)

    News -

    In February, Healthwatch North and West Northamptonshire will be commencing enter and view visits to the Corby Urgent Care Centre (CUCC) where we will observe the care they provide.

  34. NHS warning as winter vomiting bug closes 1,000 hospital beds

    Advice and Information -

    Find out more about how you can prevent the spread of winter norovirus

  35. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  36. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  37. We want your views of using emergency ambulance services

    News -

    To support our work on ambulance response times, we need your recent experiences of calling for an emergency ambulance.

  38. Annual Report 2018-19

    Report -

    Read all about our year!

  39. Annual Report 2017-18

    Report -

    2017/18 has been an exciting year for us, albeit not without continuing financial challenges.

  40. Fifteen Steps for Maternity at Kettering General Hospital

    Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for KGH.

  41. Fifteen Steps for Maternity at Northampton General Hospital

    Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for NGH.

  42. Young Healthwatch Northamptonshire and Shooting Stars Visit to Kettering General Hospital

    Report -

    A group of young volunteers from Young Healthwatch Northamptonshire and Shooting Stars (a group for young people in Northamptonshire with Special Educational Needs or Disabilities) spent the day at the children’s areas at Kettering General Hospital.

  43. Young Healthwatch Northamptonshire Annual Report 2017-18

    Report -

    Young Healthwatch Northamptonshire had a busy year during 2017-18! Check out their mini Annual Report to find out more.

  44. Make Your Voice Count - Views and experiences of health and social care in Northamptonshire, specifically cancer, diabetes and dementia

    Report -

    Between October 2015 and January 2016 Healthwatch Northamptonshire (HWN) carried out our third annual ‘Make Your Voice Count’ campaign.

  45. A report on patient experience at Kettering General Hospital NHS Foundation Trust

    Report -

    Healthwatch Northamptonshire has published a report on patient experience of Kettering General Hospital NHS Foundation Trust (KGH)

  46. The views of people using Musculoskeletal (MSK) services and staff delivering MSK services

    Report -

    Working in partnership with the local NHS, we wanted to find out what patients and staff thought of current services and how they could be improved.

  47. Patient experience at Northampton General Hospital NHS Trust Report

    Report -

    Healthwatch Northamptonshire (HWN) was asked to provide the Care Quality Commission (CQC) with any information and intelligence we held about the experiences and views of people who have received care at Northampton General Hospital

  48. Young Healthwatch Visit to Northampton General Hospital

    Report -

    Young Healthwatch Northamptonshire were given a tour and were able to meet some of the staff and speak to some patients and their parents at Northampton General Hospital.