Annual Report 2016-17

In the four years since Healthwatch Northamptonshire started its journey, we have achieved a great deal, with staff and volunteers working tirelessly to ensure that the views and experiences of people of all ages living in the county, are heard by those commissioning and providing services in health and social care.

Summary:

• This year 1,839 people engaged with us on Facebook and 1,665 people like us on Twitter
• For Healthwatch Northamptonshire, 2016/17 was the year of the ‘Pop Up Shop’. We focussed on getting out and about around the county to hear more from the people of Northamptonshire and to let them know about us.
• Healthwatch Northamptonshire carried out two Enter and View1 visits in 2016/17.
• As well as gathering feedback from the people we spoke to at Pop Up Shops, we gave more detailed advice to those who needed it (28 people) and an additional 89 people were given advice by the office.
• As well as gathering feedback from the people we spoke to at Pop Up Shops, we gave more detailed advice to those who needed it (28 people) and an additional 89 people were given advice by the office.