Who we are and what we do
Your health and social care champion
Healthwatch North Northamptonshire and Healthwatch West Northamptonshire is your local health and social care champion. From Brackley to Oundle and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.
We work to help people get the best out of health and social care services in Northamptonshire, whether it's improving them today or helping to shape them for tomorrow.
By listening to your experiences of publicly funded care, good or bad, we can help shape the services you receive.
We have powerful, statutory rights to represent your views. They are used to influence the people who provide services and make decisions about them.
We are here to give patients, service users and local people an opportunity to influence and challenge decision makers about local health and social care services.
"Healthwatch North Northamptonshire and Healthwatch West Northamptonshire works to help people get the best out of their local health and social care services, whether it's improving them today or helping to shape for tomorrow."
How we work
Every voice counts when it comes to shaping the future of health and social care, and when it comes to improving it for today. Everything that local Healthwatch does brings the voice and influence of local people to the development and delivery of local services.
People need to feel that their local Healthwatch belongs to and reflects them and their local community. It needs to feel approachable, practical and dynamic and to act on behalf of local people.
You can speak to us to find information about health and social care services available locally.
Read our latest Annual Report
Our 2022-2023 Annual report is a comprehensive summary which highlights the key actions and projects we completed throughout the last financial year. This report gives insight into our yearly priorities and is a showcase of our impacts on the community, with a critical focus on ensuring that the public’s voice is championed.
Our vision, values and strategy
Healthwatch North Northamptonshire and Healthwatch West Northamptonshire will be a strong, resolute and independent community champion. We will give local people a voice and work in partnership to influence the design and quality of health and social care provision so that all local people have an opportunity for an improved quality of life.
Our vision, values and strategy
Our strategy and work plan 2021 - 2022
Accreditations
We have been awarded the Investing in Volunteers accreditation due to our volunteers' hard work in the community. Investing in Volunteers (IiV) is the UK quality standard for good practice in volunteer management. By achieving this standard it further shows our volunteers how valued they are within our organisation and what we do.
Healthwatch North and West Northamptonshire are pleased to say that our contract holders, Connected Together CIC, have been awarded the Cyber Essentials accreditation. This is a government-backed scheme that helps protect our organisation against a whole range of common cyber attacks.
We are happy to share that we have passed the ISO 9001:2015 Assessment. The assessment proved that our contract holders, Connected Together CIC have established adequate controls that contribute to an effective Quality Management System.
Ever wondered what we do and how we can help you?
Healthwatch North and West Northamptonshire is the county's independent health and care champion. This short video explains in just one minute what our organisation is all about.
Have your say
Tell us your experience of health and social care services and help make care better.
About Healthwatch in different languages and formats
Find out how you can have your say on health and social care
Connected Together CIC
Connected Together is a Community Interest Company set up as a partnership between The University of Northampton and Voluntary Impact Northamptonshire. The CIC is the legal entity that manages the Healthwatch Northamptonshire contract.
Our Board
Find out more about our Board.
Our staff
Meet our staff and volunteers.