1. Our update about COVID-19 and remote working

    News -

    Healthwatch Northamptonshire has been monitoring the rapidly unfolding situation around COVID-19 on a daily basis to consider its impact on how we work and how we best support our staff, volunteers, partners and stakeholders.

  2. Young people’s experiences of Personal, Social, Health and Education

    Report -

    Young Healthwatch Northamptonshire was commissioned by Public Health Northamptonshire to carry out a review of Personal, Social, Health and Education (PSHE) in Northamptonshire schools. The report has now been published.

  3. Information on Coronavirus

    Advice and Information -

    Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus.

  4. Coronavirus: Advice from other organisations

    Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.

  5. Healthwatch Northamptonshire’s support for health and care services and the people using them during the pandemic

    News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.

  6. Coronavirus: Local services and updates

    Advice and Information -

    The links on this page are to help you find information about local services and updates relating to coronavirus all in one place.

  7. Our strategy and work plan 2020 - 2021

    Advice and Information -

    The Healthwatch Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.

  8. Public asked to comply with guidance on the wearing of face coverings

    Advice and Information -

    As restrictions ease and more businesses and amenities open up across Northamptonshire, Public Health Officials are urging the public to comply with the guidance on the wearing of face coverings.

  9. Request help and support - Coronavirus

    Advice and Information -

    How to request support from volunteers if you are self-isolating in Northamptonshire and need help.

  10. What's the difference between social distancing, self-isolation and shielding?

    Advice and Information -

    Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.

  11. Community pharmacy opening hours during the COVID-19 pandemic

    Advice and Information -

    The joint COVID-19 Northamptonshire Strategic Coordination Centre* has issued an update about pharmacy opening hours, including over the Easter weekend:

  12. Accessing dental services in the East Midlands

    Advice and Information -

    An update from NHS England and NHS Improvement Midlands:

  13. Healthwatch Northamptonshire - protecting the rights and interests of people using health and social care in Northamptonshire during the pandemic

    Blog -

    A message from our Chair, Dr David N Jones

  14. Planning care at the end of life

    Advice and Information -

    With the current coronavirus pandemic, it’s important that you and your loved ones discuss your preferences for end of life care. This is especially important if you have been identified as high risk of severe illness if you catch COVID-19.

  15. New COVID-19 clinics to help self-isolating patients access urgent medical advice

    Advice and Information -

    New temporary clinics are being set up around Northamptonshire to enable people with COVID-19 symptoms to be safely seen face-to-face by a GP or other healthcare professional.

  16. Continue to seek medical help for serious conditions during the COVID-19 pandemic

    Advice and Information -

    The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, but you should still seek help if you have a serious health condition or concerning symptoms.

  17. Remote consultations in general practice

    Advice and Information -

    For many people, it’s more convenient to be able to speak to their GP or other healthcare professionals remotely.

  18. Advice for parents during coronavirus - what to do if your child is unwell or injured

    Advice and Information -

    Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured.

  19. Help local NHS staff transport their uniforms safely with drawstring bags

    Blog -

    Do you want to help the NHS while having something to do at home? Join in with making drawstring uniform bags for NHS staff.

  20. Share your experience of health and social care services during the COVID-19 pandemic so we can help services better help you

    News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.

  21. Cancer and coronavirus

    Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.

  22. Quit for Covid with Public Health Northamptonshire’s Stop Smoking Service

    Advice and Information -

    Public Health Northamptonshire is encouraging smokers to #QuitforCovid, not only to protect themselves but to reduce demand on NHS services.

  23. New urgent dental care services in Northamptonshire

    Advice and Information -

    People in need of the most urgent dental care in Northamptonshire can now access one of eight new Urgent Dental Centres (UDCs) which are open across the county.

  24. Northamptonshire parents urged not to miss regular child health checks and life-saving vaccinations

    Advice and Information -

    Clinicians in Northamptonshire are urging parents not to let coronavirus fears stand in the way of bringing their children for regular vaccination appointments and GP health checks.

  25. Maternity support during COVID-19

    Advice and Information -

    Read about how coronavirus could affect you, your baby and your pregnancy care.

  26. Young Carers Takeover Project report

    Report -

    Thanks to a Takeover Challenge grant, Young Healthwatch Northamptonshire and Northamptonshire Young Carers Service were able to work together to explore the needs and experiences of young carers.

  27. Anglian Water Support

    Advice and Information -

    If you think you’ll have difficulty paying your water bill, Anglian Water has lots of help and support available to you, from providing flexible and affordable payment plans - to guiding you to external help and benefits.

  28. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report. Tell us your experience.

    News -

    Share your story to help services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  29. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.

  30. Training and Consultancy Services

    Advice and Information -

    Connected Together can help organisations in many ways to effectively engage with your community.

  31. Enter and View Reports - GP Practices

    Report -

    Healthwatch Northamptonshire visited 25 GP practices in 2014 and spoke to 234 people. We spoke to the practice managers to find out more about how their practice works, what they thought worked well and their views on the challenges faced.

  32. Enter and View Reports - Residential and Nursing Homes

    Report -

    Healthwatch Northamptonshire reports on its Enter and View visits to residential and nursing homes

  33. Enter and View - Hospitals

    Report -

    Healthwatch Northamptonshire volunteers Sheila White and Wendy Patel visit the wards and departments at Kettering General Hospital to carry out '15 Step Challenge' audits.

  34. Enter and View - Other Providers

    Report -

    Healthwatch North and West Northamptonshire is able to use it's Enter and View role to look at and report on a variety of health and social care services, including privately run services, where public money is used to provide care.

  35. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  36. NICE Care Guides

    Advice and Information -

    A list of NICE's social and intermediate care guides

  37. Mental health advice and information

    Advice and Information -

    Local and national organisations that can help you with your mental health.

  38. Transport and Car schemes

    Advice and Information -

    Find local volunteer and community transport schemes to get you to your appointment on time

  39. Healthwatch Northamptonshire Chair Stands Down After More Than 10 Years in Global Leadership Role

    News -

    Healthwatch Northamptonshire Chair, Dr David N Jones, is standing down from his global leadership role as Coordinator of the Global Agenda for Social Work and Social Development after more than a decade in the global team.

  40. Annual Meeting - 19 October 2017

    News -

    Thank you to all that attended and made our Annual Meeting a great opportunity to network as well as a chance to find out more about what Healthwatch Northamptonshire achieved in 2016/17 and to hear from Jane Mordue from Healthwatch England.

  41. World Breastfeeding Week - 4 August 2017

    News -

    At this year's World Breastfeeding Week, which took place on the 4 August 2017 at Abington Park, we were joined by Northamptonshire Breastfeeding Alliance, Diana from Northamptonshire Healthcare NHS Foundation Trust, and Ann and Kate from NGH.

  42. Complaints about GPs

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.

  43. NHS hospital complaints

    Advice and Information -

    The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.

  44. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.

  45. Mental Health Services Complaints

    Advice and Information -

    If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.

  46. Complaints about other NHS services

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.

  47. Local health and social care complaints contacts

    Advice and Information -

    A collection of local health and social care complaints contacts

  48. Organisations that can help with general NHS Complaints

    Advice and Information -

    Organisations that can help with general NHS Complaints and advocacy