1. News -

    Healthwatch Rutland have an exciting opportunity for someone to join their team to lead on the development of their volunteer base and to facilitate engagement and involvement of local people in their work.
  2. Advice and Information -

    The Healthwatch North and West Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.
  3. Report -

    Like everyone else across the country, Young Healthwatch Northamptonshire were impacted by COVID-19. We started last year in a full national lockdown but that has not stopped some amazing work from happening.
  4. News -

    Connected Together CIC has been awarded a new contract to run Healthwatch North and West Northamptonshire
  5. News -

    Everyone has different experiences of care - Healthwatch England wants to hear feedback on health and social care from everyone. Tell them about your care to make sure services work better for us all.
  6. Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.
  7. Report -

    This Code of Behaviour must be used in conjunction with CTCIC’s Safeguarding Policies and Procedures.
  8. Report -

    During their employment, in the case of directors, board members, staff, or in their capacity of volunteers, persons will most certainly have access to or have sight of documents and other information that is of a confidential nature.
  9. Report -

    This policy covers Connected Together CIC and all its contracts and managed organisations.
  10. Report -

    This policy supports the legal requirements of the General Data Protection Regulation, and the Data Protection Act 2018 (the UK’s interpretation of the European GDPR), which places certain obligations on CTCIC.
  11. Report -

    Connected Together Community Interest Company (CTCIC) Board has overall responsibility for volunteers within CTCIC, its organisations, contracts, and subsidiaries,
  12. Report -

    Connected Together CIC is committed to encouraging equality and diversity among our employees and volunteers and eliminating unlawful discrimination.
  13. Report -

    This policy is intended to provide help and support to Connected Together volunteers who feel that they have been denied the right to be treated with dignity and respect
  14. Report -

    It is very important that every member of staff and volunteer who works with CTCIC/Local Healthwatch is aware of their role and responsibilities online and have clear guidelines under which to operate.
  15. Report -

    The purpose of this policy is to outline the duty and responsibilities of staff, Board members and volunteers in relation to the protection of vulnerable adults from abuse.
  16. Report -

    This policy refers to children and young people (CYP). For the purposes of this policy a child, as defined by the Children Act 1989 and 2004, is anyone who has not yet reached their 18th birthday.
  17. Report -

    In carrying out Connected Together CIC’s (CTCIC’s) approved business and activities board members and volunteers could incur expenses. We want to be sure that everyone has an equal opportunity to take part in Connected Together.
  18. Report -

    Whistleblowing is a disclosure of information by individuals that relates to danger, fraud, illegal or unethical conduct of the employer, an employee, board member or volunteer. It need not be a matter of financial governance.
  19. Report -

    CTCIC recognises that under environmental legislation it has responsibility and accountability for its impacts on the environment created (both directly and indirectly) by our operations, services, and activities.
  20. Report -

    The purpose of this policy is to ensure that all ICT equipment used by Connected Together CIC, (from hereinafter referred to as CTCIC) and all contracts it holds is used effectively, safely, and legally
  21. Report -

    Occasionally issues can arise when someone is volunteering with us. It is important to have procedures in place to help deal with any issues before they become bigger problems
  22. News -

    Our 2021-2022 Annual Meeting held live via Zoom on November 2nd can now be viewed by the public.
  23. News -

    Healthwatch North and West Northamptonshire are happy to announce that we have been awarded the Cyber Essentials accreditation.
  24. Report -

    Connected Together (CTCIC) is committed to the health, safety and welfare of employees as defined in all current legislation and relevant codes of practice and guidance applicable to the services we provide.
  25. Report -

    The purpose of this policy is to ensure Connected Together CIC and all its organisations/contracts, for example HWNW and HWR, have a clear process for managing media relations which staff, board members and volunteers all understand and comply with.
  26. Report -

    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.
  27. Report -

    Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.
  28. Report -

    In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).
  29. Report -

    Read the minutes from our board meetings that took place in 2022
  30. News -

    Read the HWNW Workplan to find out our planned activity for 2023-2024.
  31. Report -

    The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.
  32. News -

    Our minutes from our Advisory Board Virtual Meeting in Public
  33. Report -

    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).
  34. Report -

    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!
  35. Report -

    Our programme to understand more about how local urgent care services are meeting people's needs continues with Healthwatch North and West Northamptonshire recently visiting the Corby Urgent Care Centre. 
  36. News -

    We have signed the Power of Youth Charter and joined the #IWILL Movement
  37. Report -

    The Healthwatch North and West Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.
  38. News -

    We, along with Connected Together CIC and Healthwatch Rutland are delighted to announce our Beacon membership of the Employers’ Initiative on Domestic Abuse (EIDA), a leading business network that supports employers to take action on domestic abuse.
  39. News -

    The Healthwatch North and West Northamptonshire annual work plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.
  40. News -

    We are pleased to share that we have signed the Young Carers Covenant - a UK-wide commitment to young carers and young adult carers.
  41. News -

    Read below a clear outline on how we work and the ways in which we can help you.
  42. News -

    Public Health teams across the region recently attended the annual East Midlands Public Health Conference. They were invited to take part in a poster competition where colleagues could present a poster to showcase work that they have been involved in. See below how we contributed to West Northamptonshire Council's winning poster.
  43. News -

    We are delighted to announce that we have been re-accredited the Cyber Essentials certificate.
  44. News -

    We are recruiting passionate volunteers to join our Advisory Board team.