1. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  2. Annual Report 2018-19

    Report -

    Read all about our year!

  3. Fifteen Steps for Maternity at Kettering General Hospital

    Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for KGH.

  4. Fifteen Steps for Maternity at Northampton General Hospital

    Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for NGH.

  5. Maternity services in Northamptonshire: The views of parents

    Report -

    In summer 2017, Healthwatch Northamptonshire worked with Nene NHS and NHS Corby Clinical Commissioning Groups to gather the views and experiences of parents that were currently using or had recently used maternity services in Northamptonshire.

  6. Experiences of pregnancy, birth and onwards: The views of parents about services and support in Northamptonshire

    Report -

    In March 2016, Healthwatch Northamptonshire asked 77 parents with infants or young children their views on the help and support they received during pregnancy, labour and the postnatal period.

  7. Annual Report 2014-15

    Report -

    Read all about our year!

  8. A summary of parents’ experiences of using the health visiting service in Northamptonshire

    Report -

    Healthwatch Northamptonshire volunteers interviewed 221 parents in 8 locations across Northamptonshire. We found that the majority of parents were satisfied with the service in general, especially when they had specific concerns.

  9. Annual Report 2013-14

    Report -

    Read all about our year!

  10. Protect your unborn baby this winter with a free flu jab

    Advice and Information -

    Pregnant women in Northamptonshire are being urged to have their free flu vaccination to help keep themselves and their unborn baby safe and well.

  11. Our Volunteer roles

    Report -

    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.

  12. Have you had a bad experience of NHS administration? We need your views.

    News -

    Have you had problems with NHS administrative processes, such as booking appointments, referrals, prescriptions or other correspondence with NHS services? We want to hear how people's care experience has been affected by poor NHS administration.

  13. Information on Coronavirus

    Advice and Information -

    Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus.

  14. Coronavirus: Advice from other organisations

    Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.

  15. Healthwatch Northamptonshire’s support for health and care services and the people using them during the pandemic

    News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.

  16. Coronavirus: Local services and updates

    Advice and Information -

    The links on this page are to help you find information about local services and updates relating to coronavirus all in one place.

  17. Share your experience of health and social care services during the COVID-19 pandemic so we can help services better help you

    News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.

  18. Maternity support during COVID-19

    Advice and Information -

    Read about how coronavirus could affect you, your baby and your pregnancy care.

  19. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.

  20. World Breastfeeding Week - 4 August 2017

    News -

    At this year's World Breastfeeding Week, which took place on the 4 August 2017 at Abington Park, we were joined by Northamptonshire Breastfeeding Alliance, Diana from Northamptonshire Healthcare NHS Foundation Trust, and Ann and Kate from NGH.

  21. 15 Steps Maternity 'Virtual Visit' report

    Report -

    Volunteers from Northamptonshire’s Maternity Voice Partnership and Healthwatch Northamptonshire conducted a virtual 15 Steps Visit of the labour and postnatal wards at Northampton General Hospital and Kettering General Hospital on 30 June 2020.

  22. Are you pregnant? Protect yourself and your unborn baby from flu complications

    Advice and Information -

    Influenza, commonly known as flu, is a highly infectious viral illness. For most healthy people, the seasonal flu is mostly unpleasant. However, those who are pregnant are at particular risk from the more serious effects of flu.

  23. Care Quality Commission

    Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.

  24. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  25. Countywide services

    Advice and Information -

    Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults.

  26. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  27. Annual Report 2021-2022 - Championing what matters to you

    Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.

  28. Kettering General Hospital Maternity Visit Report

    Report -

    Our initiative to understand more about how local services are meeting people's needs continued as Healthwatch North and West Northamptonshire visited Kettering General Hospital to carry out a 15 steps maternity audit.

  29. Northampton General Hospital Maternity Report

    Report -

    We are pleased to publish our Northampton General Hospital '15 Steps' Maternity Report. This report details the findings from our visit to the Maternity Ward at Northampton General Hospital.

  30. Community pharmacy opening hours during the COVID-19 pandemic

    Advice and Information -

    The joint COVID-19 Northamptonshire Strategic Coordination Centre* has issued an update about pharmacy opening hours, including over the Easter weekend:

  31. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  32. Complaints about GPs

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.

  33. NHS hospital complaints

    Advice and Information -

    The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.

  34. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.

  35. Mental Health Services Complaints

    Advice and Information -

    If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.

  36. Complaints about other NHS services

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.

  37. Local health and social care complaints contacts

    Advice and Information -

    A collection of local health and social care complaints contacts

  38. Organisations that can help with general NHS Complaints

    Advice and Information -

    Organisations that can help with general NHS Complaints and advocacy

  39. Complaints advocacy

    Advice and Information -

    Information about complaints advocacy and other advocacy services from VoiceAbility in Northamptonshire

  40. Whistleblowing - How a staff member can report a problem in the NHS or an Adult Social Care Service

    Advice and Information -

    NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong.

  41. Making a complaint about social care services – What should you expect?

    Advice and Information -

    Healthwatch England has been working with the Local Government and Social Care Ombudsman to develop a Single Complaints Statement for both professionals and the public

  42. Professional Standards Authority

    Advice and Information -

    The Professional Standards Authority helps to protect the public through their work with organisations that register and regulate people working in health and social care.

  43. Advice on the complaints process for healthcare organisations

    Advice and Information -

    The Department of Health and Social Care are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time.

  44. Healthwatch England launch the 'Because We All Care' campaign with the CQC

    News -

    Everyone has different experiences of care - Healthwatch England wants to hear feedback on health and social care from everyone. Tell them about your care to make sure services work better for us all.