News and reports

Read the HWNW Workplan to find out our planned activity for 2023-2024.

Healthwatch North and West Northamptonshire created a short survey to ask the public their views on what was working and what could be improved to enhance the accessibility of GP services in the county.

Shout currently provide a 24/7 free text service for times where D/deaf people feel they need immediate support.

Healthwatch North and West Northamptonshire unannounced visit to Kettering General Hospital Accident and Emergency Department

Volunteers from Healthwatch North and West Northamptonshire visited Northampton General Hospital's A&E department unannounced using their statutory power to conduct Enter and View visits on 31st January 2023.

Young Healthwatch Northamptonshire, supported by Healthwatch East and North Northamptonshire, have released their report on young people’s health and wellbeing in East Northamptonshire.

Read the minutes from our board meetings that took place in 2022

Join us on Monday 20th March for the Wellingborough sight loss open day in partnership with the Macular Society.

In February, Healthwatch North and West Northamptonshire will be commencing enter and view visits to the Corby Urgent Care Centre (CUCC) where we will observe the care they provide.

In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).

Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.

The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.