Local health and social care complaints contacts
A collection of local health and social care complaints contacts
Advice and Information
Whistleblowing - How a staff member can report a problem in the NHS or an Adult Social Care Service
NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong.
Advice and Information
Mental Health Services Complaints
If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.
Advice and Information
NHS hospital complaints
The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.
Advice and Information
Complaints about other NHS services
NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.
Advice and Information
NHS Dentist Complaints
NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.
Advice and Information
Complaints about GPs
The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.
Advice and Information
Domiciliary Care Lay Monitoring Pilot Project Report
Healthwatch Northamptonshire has been working in partnership with Northamptonshire County Council on a pilot project to monitor the quality of home (domiciliary) care services.
Report
The views of people using Musculoskeletal (MSK) services and staff delivering MSK services
Working in partnership with the local NHS, we wanted to find out what patients and staff thought of current services and how they could be improved.
Report
Survey of patients waiting in Accident and Emergency at Northampton General Hospital
We asked 173 people in the A&E waiting area at NGH about what other services they had tried to access before going to A&E and what their experience was
Report
Report
A report on the views and experiences of children, young people and families of health and social care in Northamptonshire
Healthwatch Northamptonshire (HNW) wants to ensure that the views of children, young people and families are gathered and heard and positively influence current changes in health care for children and young people.
Report